Hotel Santa Justa

In the best location for seeing Lisbon Close to parking garage. Easy signage outside to find!

Hotel located in the heart of Lisbon, very central to many touristic sights such as the Elevator of Santa Justa, the Arch on Rua Augusta, and the ocean-front. Almost everything is in walking distance, so we didn't need to use the public transport or call Uber to get to most things. The hotel is also about 5 minutes away by foot from the Rossio metro and train station, so if you want to take a day trip away, it's very easy. Staff at the hotel was very kind and accommodating. The first night we stayed, the building in front of the hotel started doing construction work at midnight... The next day, when we asked the front desk if there was any possibility to change to a different room on the property, they were able to accommodate us and even upgraded us to a bigger room. We were also given a gift and a personalized letter to apologize for the inconvenience, although none of it was their fault. Minibar in the room was refilled each day, with new water bottles, some fruit juice, Coca-Cola, beer, Nespresso coffee pods and tea. Beds were redone everyday, and towels replaced even without asking for room service.

A lovely hotel right at the touristic center of Lisbon. Very easy to reach and close to lots of transport options, as well as to some nice attractions like the Santa Justa lift, Placa de Comercio and more. The staff was very professional and kind. The room was spacious, clean and comfortable. I liked everything about it. Even though it's located on a fairly busy street, the window provides good noise insulation, although noise insulation between the rooms and hallway wasn't great. The free mini bar and complimentary wine and pastels de nata made us feel pampered. Overall, I would definitely recommend this hotel and I would love to stay there again.

We stayed at Hotel Santa Justa in Lisbon for four nights, and overall, we had a positive experience. One of the hotel’s strongest aspects was the friendliness and attentiveness of the staff. They responded quickly to our requests and provided excellent hospitality throughout our stay. The rooms were comfortable and clean, which made our stay even more enjoyable. The hotel’s central location was also a great advantage for exploring Lisbon.

The location was perfect for us as tourists. The street was not noisy and felt safe. The breakfast and dinner was very tasty, good choices, helpful staff. Our bedrooms were comfortable and we slept really well. We were happy with everything in the Santa Justa. The reception staff helped us with taxi bookings and a tour booking. We were delighted with the complimentary port and pastries. We enjoyed that there was no charge on the minibar, and we also relaxed with the afternoon tea one day. All in all the best part of our first trip to Lisbon. Thank you.